Remandly Line open — answered 24/7, not voicemail
Line openAnswered 24/7Line openAnswered 24/7
Line open · answered 24/7

Ontario & Alberta · criminal charges

Someone answers. Any hour.

Or chat by text

Answered 24/7 · Your file opens while you talk · Text any time

Arrested, charged, or police want to talk — say what happened in your own words. Your story reaches the office with a file already open.

Remandly intake lineReady

  • Free
  • Private
  • No pressure
  • Canadian

Wheels in motion

What happens when you tap.

Every step below is a real event on your file. You get one short text for each, and never one that isn’t true.

  1. You talk. It starts.As you speak, your file is built. Interrupt, take your time — it’s your story.
  2. Your file opens while you’re still talking.Your file number follows by text.
  3. Your papers go straight in.Snap a photo; it lands on your file, usually within minutes.
  4. The office picks it up.A real person at a criminal defence lawyer’s office, with everything you said in front of them — nothing to repeat.
  5. You stay connected the whole time.Text the same line anytime, day or night. It knows your file.

Built to the standard your situation deserves.

Not a chat widget bolted onto a website. A Canadian intake system, designed with defence counsel, held to the rules that protect you.

PrivacyPIPEDACanada’s federal privacy law governs how your information is collected, used and kept.
SecurityEncrypted in transit and at restOn infrastructure independently certified to SOC 2 Type II and ISO 27001.
ConsentNothing saved without your yesYou hear what is recorded before it is kept. You can ask for it to be deleted.
DataNo card. No SIN. Ever.We never ask. If you say it, it is not stored.
RetentionKept only while your matter is openThen deleted. Every access is logged.
AccessWCAG 2.1 AAWorks with screen readers, large text and one hand at 2 a.m.

Canadian owned. Canadian built. Handled under Canadian privacy law. Where processing happens

Certifications named above belong to the infrastructure providers Remandly is built on.

Worried about cost? The information here is free. The defence lawyers we connect you with are private lawyers — they don’t take Legal Aid certificates, and they can talk about payment arrangements. If you need Legal Aid: Legal Aid Ontario 1-800-668-8258 · Legal Aid Alberta 1-866-845-3425.

What happens when you call

The line answers any hour. Say what happened in your own words, and your file opens while you talk.

What happens when you call Remandly0:46
Some scenes in this film are AI-generated.

See a real file page

The page a caller gets by text, with made-up details. Papers go green as they come in.

Release papers, signed
Open the sample file

Most asked this month

Four ways to reach us

ChatSpeakCall
  • PIPEDACanadian privacy law
  • EncryptedIn transit and at rest
  • Your yes firstNothing saved without it
  • No card. No SIN.Never asked
  • Kept while openThen deleted
  • CanadianOwned and built here

Remandly is not a law firm and does not give legal advice. Free 24/7 criminal law information.

  1. Your situation
  2. How to reach you
  3. The details
  4. Papers

Say what happened.

Tap the button and talk. Nothing is sent until you press Send.

What is this about?

We’re building your file. Where should we send the file number?

One text with your file number and page. Nothing else.

When’s best for the office to reach you?

What should the office call you?

First name is enough.

Any papers at all?

Where should we send your file copy and the paperwork for your situation?

And a second number for the office — in case yours is tied up at the courthouse or with family.

A partner, a parent, a friend. Only used if the first number doesn’t answer.

Got a minute for a few more that help the office prepare?

A few short ones. You can stop any time.

Quick question?

One line back, then you’re returned to where you were. Not legal advice.

Ask Remandly.

Free 24/7 criminal law information · not legal advice · not a law firm. Type it or say it.

Check it, then send.

Tap anything to change it.

How would you like to handle fees? Optional

Your file is open.

Open your file page

    Keep this number. Quote it if you call.

    Text us at 289-367-7860 anytime — questions, papers, updates. A real answer comes back, day or night.

    Remandly works in Ontario and Alberta only.

    Nothing was sent and no file was created. Pick your province for its legal aid line.